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eConnected, consulting on Business Process Improvement for websites.

Website Consulting - Strategy, Brand, Process

We focus in depth on Business Process Improvement of the actual services which the website interacts with. This involves:

  • Role & task analysis
  • Consultation and flow-charting of "real process"
  • Identification of Key Performance Indicators
  • Flow-chart design of website for high speed process enablement

We may also document your strategy & brand characteristics before design & development of websites or services.

We are also experts on the technical fields of SEO, database website design & website accessibility & hold Professional Indemnity Insurance with cover of £250'000.

"Their strategic and business analysis process gave the client a clear focus on the aim of the website and clearly showed, through flowcharting, how their objectives could be achieved. It increased the efficiency in which the web site was developed and ensured that it would remain functional thus increasing its success rate.

They have been very helpful in terms of offering ideas and recommendations without being imposing. I like the fact that we adopt a collaborative approach to working out solutions. I have found them to be very easy to work with as their strategic planning gives focus, limits backtracking and delivers a product that works."

Nigel Stansfield, PR & Brand Marketing Consultant.